Erie County Community College (EC3) is committed to empowering individual learners and cultivating a skilled workforce to strengthen Erie County. Guided by values of a welcoming and collaborative environment, innovative and excellent education, workforce and economic impact, and intentional and sustainable growth, EC3 transforms lives through accessible, workforce-focused education and community partnership.
At EC3, we are looking for individuals who demonstrate the following values in their daily work:
- Innovative Mindset: Encourages creativity, adaptability, and forward-thinking by being open to new ideas, improving processes, and adjusting to change as priorities evolve.
- Communication: Demonstrates clear, timely, and respectful communication, ensuring information is shared appropriately, and concerns are addressed constructively.
- Accountability: Takes responsibility for outcomes, follows through on commitments, meets deadlines, and maintains accuracy and reliability in work.
- Student and Stakeholder Focus: Emphasizes effective service and responsiveness, recognizing how operational work supports students, stakeholders, and the institution as a whole.
- Teamwork: Promotes a positive, respectful, and inclusive environment by collaborating with others, supporting shared goals, and contributing to overall college success.
Position Summary:
The Registrar provides leadership and oversight of the College's registration, academic records, and degree audit functions, ensuring the integrity and accuracy of student data while supporting student success. This role is responsible for ensuring compliance with applicable regulations and delivering high-quality service to students, faculty, and staff.
This position is remote, with up to 20% travel required for on-site events.
Salary Range: $45,000 - $55,000
Key Responsibilities and Accountabilities:
This list is meant to be representative and not exhaustive in nature. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Assist with developing and refining policies and procedures related to records, registration, financial aid, and academic compliance.
- Provide oversight and day-to-day management for all registration and student records processes.
- Ensure academic programs and records are maintained in accordance with curriculum committee decisions
- Work closely with all departments to ensure student data is accurate, accessible, and available in a timely manner.
- Oversee the integrity, maintenance, and security of student academic records in compliance with FERPA and other regulatory requirements.
- Manage student enrollment, registration, course scheduling, grading, withdrawals, and academic standing processes.
- Certify degree completion and oversee graduation processing, including coordination of commencement lists and diplomas.
- Ensure the accurate and timely entry and maintenance of student data in the Student Information System (Workday).
- Evaluate incoming transcripts and transfer credit to determine academic equivalency and degree applicability.
- Develop and maintain academic calendars, registration timelines, and procedural documentation.
- Prepare, analyze, and provide information about institutional reports that monitor student performance trends and support accreditation and compliance requirements.
- Collaborate with academic leadership and student support services to resolve student issues and improve operational efficiency.
- Performs other duties as assigned.
Qualifications:
- Bachelor's degree preferred but will consider relevant work experience in lieu of degree.
- Minimum of 3–5 years of progressively responsible experience in a registrar's office or related records oriented administrative role.
- Demonstrated experience in administering and maintaining registration and records operations, preferably in a community college setting.
- Proficiency in records management best practices and working knowledge of legal and regulatory frameworks, including FERPA.
- Experience with Student Information Systems or equivalent organizational systems; Workday experience strongly preferred.
Skills:
- Ability to quickly develop, learn, and/or train new institutional processes.
- Excellent organizational, problem-solving, and decision-making skills.
- Strong interpersonal and communication skills with a commitment to student service and barrier elimination.
- Ability to interpret federal, state, and institutional policies and data to make appropriate decisions and identify when to escalate for clarification.
- Proven ability to lead cross-functional collaboration and implement process improvements.be more of the attitude that we are looking for.
- Ability to effectively lead professional and student staff.
- Commitment to the College's mission and values.
- MS Office (Word, Excel, PowerPoint), Outlook, Email, and internet search engines.
