IT Infrastructure Management

The IT Infrastructure Management Certification Program is designed to provide students with the skills and knowledge necessary to manage and maintain an organization's IT infrastructure. This program covers a wide range of topics, including network administration, systems management, cybersecurity, and cloud computing.

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Learning Outcomes

• Configure, manage, and troubleshoot network and system infrastructure while applying best practices for security.
• Apply critical thinking and problem-solving skills to diagnose issues and communicate effectively with technical and non-technical stakeholders.
• Manage network and system projects using industry standards, protocols, and best practices to meet timelines and budgets.

Career Outlook

The U.S. Bureau of Labor Statistics projects a 6% growth in employment for computer support specialists from 2023 to 2033, which is faster than the average for all occupations. This growth is attributed to the increasing reliance on technology across various industries.

While some areas within IT support may experience automation, the demand for skilled professionals in technical support remains strong, especially in sectors like healthcare, finance, and education. 

Graduates of the IT Infrastructure Management certificate are prepared for a variety of entry-level roles that support the design, installation, and maintenance of an organization’s IT systems and networks. As organizations increasingly rely on robust and secure technology infrastructures, demand for skilled IT professionals continues to grow. According to the U.S. Bureau of Labor Statistics, employment of computer and IT occupations is projected to grow faster than the average for all occupations, offering strong opportunities for career advancement.

Common positions include:

• IT Support Specialist
• Network Administrator
• Systems Administrator
• Desktop Support Technician

Students who complete the Infrastructure Management certificate gain the foundational knowledge and skills needed for entry-level IT infrastructure and systems support roles. Many of the credits earned can be applied toward the Associate of Applied Science (AAS) in Networking at EC3, as well as transferred to bachelor’s degree programs in computer science at participating PA TRAC colleges, providing a clear pathway to further education and career advancement.

Program Courses